A translation of the cookie policy can be obtained upon request (

1. Cookies

Cookies are small data or text files that websites and applications place on your local computer. Such cookies can have different purposes: technical cookies (e.g. for saving your language settings), session cookies (temporary cookies that expire after one session) and tracking cookies (cookies that track and store your behaviour on the internet to give you the best possible user experience).

The Belgian Act on electronic communication of 13 June 2005 contains a number of provisions relating to cookies and the use thereof on websites. The Act is a conversion of the European e-Privacy Directive, which means that the cookie legislation can be implemented differently in other European member states.

United Petfood Producers NV (hereinafter referred to as "United Petfood") is established in Belgium and therefore follows Belgian legislation on cookies.

2. Purpose and use of cookies

United Petfood wishes to inform every visitor to the platform/website as accurately as possible about his/her rights under Belgian legislation on cookies, and about the cookies used by United Petfood. By using the platform/website the visitor agrees to the use of cookies. Cookies help United Petfood to optimise your visit to the platform/website, to remember technical choices (e.g. choice of language, a newsletter, etc.), and to show you more relevant services and offers.

If you want to consult the United Petfood platform/website, it is recommended that the technical settings for cookies are enabled. Without enabled cookies, United Petfood cannot guarantee a problem-free visit to the platform/website. If you prefer not to enable cookies, visitors are free to disable cookies.

We use cookies to improve your visit to our platform/website. The cookies we use are safe. The information we collect using cookies helps us to identify possible errors or to show you specific services which we think can be of interest to you.

3. Types of cookies used by United Petfood

The following cookies can be distinguished according to their purposes:

- Essential/strictly necessary cookies:
These cookies are necessary for the platform/website to function and cannot be disabled in our systems. They are usually only set in response to actions you have taken, such as setting your privacy preferences, logging in or filling out forms. They are necessary for a good communication and they simplify navigating (for example returning to a previous page, etc.).

- Non-essential cookies:
These cookies are not necessary for the functioning of the platform/website, but do help us to provide an improved and personalised website.

o Functional cookies:
These cookies allow the platform/website to provide improved functionality and personalisation. They can be set by us or by external providers whose services we have added to our pages.

o Analytical cookies:
These cookies allow us to track visits and traffic so that we can measure and improve the performance of our platform/website. They help us know which pages are the most and the least popular and how visitors move around the platform/website.

o Targeting/advertising cookies:
These cookies can be set by our advertising partners via our platform/website. Companies can use them to create a profile of your interests and to show you relevant ads on other sites.

On the one hand we use our own cookies and on the other hand cookies from carefully selected partners with whom we work and who advertise our services on their websites.

Read our Privacy statement for more information regarding the processing of personal data by United Petfood.

4. Managing cookies

Make sure cookies are enabled in your browser. To enable cookies, you must perform the following actions:

For Microsoft Internet Explorer

  • In Internet Explorer, click 'Internet options' in the 'Tools' menu.
  • On the 'Privacy' tab, move the settings slide control to 'low' or 'accept all cookies' (setting above 'medium' disables cookies).
  • Click 'OK'.

For Mozilla Firefox

  • Click 'Firefox' in the top left-hand corner of your browser and then 'Options'.
  • On the 'Privacy' tab, make sure 'Tell sites that I do not want to be tracked' is not checked.
  • Click 'OK'.

For Google Chrome

  • Click on the three dots next to the browser bar at the top of your browser window and choose 'Options'.
  • Find the 'Privacy and security' section and click on 'content settings'.
  • Click the 'Cookies' option'.
  • Now select 'Allow sites to save and read cookie data'.

For Safari

  • Choose 'Preferences' in the task menu. (The task menu is located in the upper right corner of the Safari window and looks like a cog, or click 'Safari' in the extended task menu).
  • Click the Privacy tab. Find the section called 'Cookies and other website data'.
  • Indicate that you accept cookies.

If you want to consult the United Petfood platform/website, it is recommended that cookies are enabled. However, if you prefer not to, you are free to disable cookies via your browser settings. You can do this as follows:

For Microsoft Internet Explorer

  • In Internet Explorer click the Extra button and select Internet options.
  • Select the Privacy tab and under Settings move the slide control upward to block all cookies. Click OK.

For Mozilla Firefox

  • Click the menu button and choose 'Preferences'.
  • Select the 'Privacy & Security' panel and go to the 'History' section.
  • Next to 'Firefox will' select 'Use custom settings for history'.
  • Set 'Accept third-party cookies' to 'Never'.
  • Close the 'about: preferences' page. Any changes are automatically saved.

For Google Chrome

  • Select 'More Settings' in de browser toolbar.
  • At the bottom of the page, select 'Advanced'.
  • Under 'Privacy and security' select 'content settings'.
  • Select 'Cookies'.
  • Disable 'Allow sites to save and read cookie data'.

For Safari

  • Choose 'Preferences' in the task menu. (The task menu is located in the upper right corner of the Safari window and looks like a cog or click 'Safari' in the extended task menu).
  • Click the Privacy tab. Find the section called 'Cookies and other website data'.
  • Indicate that you do not accept cookies.

Or consult the help function of your internet browser.

5. Rights of visitors

As cookies may constitute a processing of personal data, you, as a data subject, have the right to the lawful and secure processing of personal data. A data subject is able to exercise the following rights:

- Right to object: In case of important and legitimate reasons, a data subject can object to the processing of personal data.

- Right of access: Each data subject who proves his/her identity has a right of access to all information regarding the processing of his/her personal data. This includes information on the purposes of the processing, the categories of information to which the processing relates and the categories of recipients to whom the data are disclosed.

- Right to rectification: Inaccurate or incomplete personal data can always be rectified or even erased at the data subject's request.

These rights are exercised in accordance with the conditions set out in our Privacy statement. More information about the rights of visitors is also available in the Privacy statement. If you still have questions or comments about cookies after reading this Cookie statement, you can always contact us by email at


Pour que ce site fonctionne au mieux, veuillez autoriser les cookies.


Sont indispensables au bon fonctionnement du site web et ne peuvent pas être désactivés.

Enregistrent les informations relatives à votre visite sur notre site web.

Analysent votre comportement de navigation pour vous montrer des publicités pertinentes sur d'autres sites