Customer Service employee - export

Job description

Within a fast-growing company and a flourishing sector, you will work as an administrative commercial employee to further expand the commercial service:

  • You are the point of contact for our customers from this region and answer all their questions in consultation with the Sales Manager
  • You are responsible for taking orders, drawing up pro forma invoices and preparing and handling transport.
  • You ensure that all necessary documents are drawn up by the various departments so that the administration of the exports can proceed correctly
  • You help set up the planning for existing customers. You are the link between the customer and the factory.
  • You follow up production so that orders are delivered on time.


  • You have at least a bachelor's degree (or equivalent through experience) a first experience in a sales support, or similar position is a plus.
  • You are structured and well organised. Perfectionist in administrative handling.
  • You have a very good knowledge of ENGLISH (speaking and writing) and FRENCH (speaking and writing).
  • Excel and Word hold no secrets for you
  • You are customer- and service-oriented and can offer solutions to customers.
  • You fit into an open structure where tasks are not always defined and you can be flexible.
  • For these customers, we are looking for a very punctual person who can give the service they expect.


  • A highly varied position within the world of pet food in a highly international environment.
  • Full internal training on the products, services and customer portfolio
  • Specific tasks will be taught to you at the start of the job.
  • An attractive salary in line with your experience or education, complemented by extra legal benefits.
  • Working in a young and dynamic team in a healthy business group in full expansion.


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